Internet Disruption in Ghana and Nigeria Caused by Damaged Subsea Cables

Nigerian and Ghanaian internet users, among others, were out Thursday due to damage to three underwater cables off the coast of West Africa.

For hours, customers of affected telecommunications companies and financial institutions were unable to conduct digital transactions or use the internet due to the interruption.

Bloomberg, a top global financial news organisation, reports that on Thursday, all three of the world’s most important sea cables—ACE, MainOne, and the West Africa Cable System—were impacted.

 

Today’s telecommunications outage in Africa has become worse, according to live network data. The problem is affecting West Africa the most, and operators are reporting multiple subsea cable failures.image.twitter.com/U9PxSk7CbV by

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On March 14, 2024, NetBlocks tweeted:

 

 

 

Data from internet analysis organisations like Cloudflare, NetBlocks, and Kentik indicates that mobile operators and internet service providers in the West African sub-region experienced outages and connection issues due to the cut.

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According to a statement from MTN Nigeria, the network outage that its subscribers experienced was caused by “damage to international undersea cables spanning East & West Africa.” However, the exact reason of the cable problems has not been identified yet.

In order to get this fixed as quickly as possible, the repair process is still in progress. “Stay tuned for additional information,” the business announced.

 

Picture: pic.twitter.com/Ci7ttMQlP2.

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— March 14, 2024, MTN Nigeria Support (@MTN180)

 

Company officials also blamed “several fibre cuts” for the majority of the February 28, 2024, network outage that affected users.